Shipping Info
FAQS
What are the shipping rates?
Free Shipping (15 to 30 days) $0.00 and up - Free
With 1 Year Warranty Plus Tracking w/insurance—$7.95
Plus Shipping with Tracking w/insurance—$4.95
How long will my order take to arrive?
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times may take 7-15 days to US and Canada, and 1-4 weeks from the time of purchase to shipping your order worldwide unless is specified in the product description. Sometimes we have special sales with priority shipping e.g. 5-10 days shipping. Shipping times can be found in the product description too.
How does shipping work?
ILoveMypetStore works with global merchants, pet suppliers and handmade artisans in order to provide you the best prices and the most awesome products. This means that your order is shipped from all over the world.
Because we ship directly from our partners in these countries, your item may take 1-4 weeks to arrive. If you buy different items it is probably you will receive more than one package.
Please do not worry if it does not show up immediately. And yes, we do provide a tracking number.
How can I return an item?
We refer you to our Return Policy HERE If you need further assistance, please send us an email at info@pets-storeonline.comHow long will it take for you to reply to my message?
We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hrs -- especially on weekends or holidays.